FAQ's
**When will my order ship?**
We ship out orders 1–2 business days after purchase. You’ll get tracking once it’s out.
**Do you offer custom mixes or platters?**
Yes! Leave a note at checkout or message us to request a custom platter or mix.
**What if my order is damaged or missing items?**
Email us at support@chiligomis.com — we’ll make it right.
**Are your products made with real chamoy and spices?**
Yes! Our chamoy and seasonings are made in-house using carefully selected ingredients.