FAQ's

**When will my order ship?**  
We ship out orders 1–2 business days after purchase. You’ll get tracking once it’s out.

**Do you offer custom mixes or platters?**  
Yes! Leave a note at checkout or message us to request a custom platter or mix.

**What if my order is damaged or missing items?**  
Email us at support@chiligomis.com — we’ll make it right.

**Are your products made with real chamoy and spices?**  
Yes! Our chamoy and seasonings are made in-house using carefully selected ingredients.